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GROW · ECOMMERCE

A good-looking store can still have a commercial bottleneck.

We work across Shopify, WooCommerce and Magento / Adobe Commerce, but the platform is only one layer. Product discovery, category pages, product pages, mobile buying, checkout, product data and Google Shopping all influence whether traffic turns into sales.

The buying journey

Find the leak before redesigning the pipe.

A sales problem can start long before checkout. We trace the customer journey in order, then inspect the product-information layer underneath it.

01DISCOVERYSearch · ads · direct · marketplaces
→
02CATEGORYNavigation · filters · sorting
→
03PRODUCTChoice · trust · options · delivery
→
04BASKETClarity · cost · confidence
→
05CHECKOUTPayment · friction · completion
→
06RETURNExperience · repeat purchase
THE LAYER CUSTOMERS RARELY SEEPRODUCT DATA

Titles, identifiers, categories, variants, condition, price and availability feed the store, Google Shopping and marketplaces. Bad information upstream can create visible problems everywhere.

STOREGOOGLE MERCHANT CENTERMARKETPLACES

How I diagnose it

Senior ecommerce help without forcing a rebuild.

The first job is to decide whether the main constraint is customer experience, merchandising, product information, technology or the commercial plan. We can then execute selected work or support the team already in place.

01What changed in the numbers?

Traffic, sales, conversion, product availability and channel mix.

02Where does the customer struggle?

Discovery, choice, trust, mobile layout, delivery or checkout.

03Is product information weakening the channels?

Feed quality, Merchant Center, variants and marketplace consistency.

04What deserves to be fixed first?

Prioritise the highest-value constraint, then measure what changed.

Platforms & systems

We are not tied to one ecommerce platform.

Platform choice matters, but so do the catalogue, merchandising, feeds and operating model around it.

ShopifyNew stores, migrations, theme and product-page optimisation.
WooCommerceFlexible WordPress commerce for businesses that need content and selling together.
Magento / Adobe CommerceEnterprise-scale catalogue and ecommerce experience, including complex product data.
Feeds & marketplacesMerchant Center, shopping feeds, marketplace consistency and product-data quality.
SMALLER / NEW STORE£995

Online Shop Starter

A defined-scope Shopify or WooCommerce launch with a sensible product/category structure, mobile shopping journey, payments, tracking and basic Google setup. Magento / Adobe Commerce and larger migrations are scoped separately.

Large migrations, complex integrations, subscriptions, marketplaces and substantial custom development are separately scoped.
ESTABLISHED STORECustom

Ecommerce & Growth

Review and improve the commercial journey, merchandising, product data, Google Shopping setup or strategic priorities without assuming the answer is a new theme.

Discuss the bottleneck →

Start with the problem.

You do not need a polished brief.

Tell us what is not working and what you want the business to achieve. We’ll recommend the simplest sensible next step, even when that means keeping what you already have.